Required skills

Required skills include

collect organise and understand information related to work orders plans and safety procedures for repairing laminated glass

communicate ideas and information to enable confirmation of work requirements and specifications coordination of work with worksite supervisor other workers and customers and the reporting of work outcomes and problems

plan and organise activities including preparation and layout of worksite and obtaining of equipment and material to avoid backtracking workflow interruptions or wastage

work with others and in a team by recognising dependencies and using cooperative approaches to optimise workflow and productivity

use mathematical ideas and techniques to calculate time apply accurate measurements calculate material requirements and establish quality checks

establish safe and effective work processes which anticipate andor resolve problems and downtime to systematically develop solutions to avoid or minimise reworking and wastage

use workplace technology related to repairing laminated glass including the use of specialist tooling measuring equipment and communication devices and the reporting documenting of results

Required knowledge

Required knowledge includes

OHS and environmental regulationsrequirements equipment material and personal safety requirements

measuring and testing procedures

technical information

manufacturercomponent suppliercompany policies

glass repair methods

work organisation and planning processes

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of

observing safety procedures and requirements

communicating effectively with others involved in or affected by the work

selecting methods and techniques appropriate to the circumstances

completing preparatory activity in a systematic manner

applying vehicle protection methods

repairing a range of laminated glass

Context of and specific resources for assessment

Application of competence is to be assessed in the workplace or simulated worksite

Assessment is to occur using standard and authorised work practices safety requirements and environmental constraints

Assessment is to comply with regulatory requirements including Australian standards

The following resources should be made available

workplace location or simulated workplace

materials relevant to repairing laminated glass

equipment hand and power tooling appropriate to repairing laminated glass

activities covering mandatory task requirements

specifications and work instructions

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of AUR Automotive Industry Retail Service and Repair Training Package

Assessment must satisfy the endorsed Assessment Guidelines of AUR05 Automotive Industry Retail, Service and Repair Training Package.

Assessment methods must confirm consistency and accuracy of performance together with application of underpinning knowledge

Assessment must be by direct observation of tasks with questioning on underpinning knowledge and it must also reinforce the integration of key competencies

Assessment may be applied under projectrelated conditions and require evidence of process

Assessment must confirm a reasonable inference that competence is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances

It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances Evidence of performance may be provided by customers team leadersmembers or other persons subject to agreed authentication arrangements

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role

Guidance information for assessment

Repair methods

Laminated glass

Vehicles

OHS requirements

Personal protective equipment

Safe operating procedures

Emergency procedures

Environmental requirements

Quality requirements

Statutory/regulatory authorities

Tooling and equipment

Materials

Communications

Information/documents